Privacy Policy for Freshdirrect Walk-In Tubs Visitors

Last updated: October 2026

This policy explains what Freshdirrect Walk-In Tubs ("we" or "us") does with your information. It applies when you visit freshdirrect.help, call the number on this website, or send in a form. It is a general template and is not legal advice.

What We Gather

When you call or fill out a form, you may give us details such as your name, phone number, email address, location and a short description of your bathing project.

Some details also reach us just from browsing. These can include your IP address, your browser and device type, the pages you open and the time of your visit. Calls to the number on this website may be tracked. Some may be recorded for quality and billing purposes.

Why We Use It

We use what we collect to:

• Match you with an independent walk-in tub or shower provider that serves your area
• Pass your request to that provider so they can get in touch
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the website and our service better
• Follow the law and guard against fraud or misuse

Who Receives It

Freshdirrect Walk-In Tubs is a referral service. When you ask for help, we send your contact details and project notes to one or more independent providers or marketing partners so they can follow up with you. These businesses are separate from us. They follow their own privacy practices.

Companies that help run the website and phone lines may receive some information too. Examples are hosting, analytics and call-tracking vendors. We may also share information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for money. Some laws treat sharing data with marketing partners as a "sale" or "share." Where those laws apply, you may have the right to opt out.

Health Details

Please do not send medical records or detailed health information. A brief note about what makes bathing hard is plenty for a provider to plan a visit.

Cookies and Site Analytics

This website may use cookies and similar tools to learn how visitors use it. You can block or clear cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, fix or delete the personal information we hold. You may also be able to opt out of certain sharing. Send any request to contact@freshdirrect.help. We may ask you to confirm who you are before we act on it.

Safety and How Long We Keep Data

We take reasonable steps to protect your information. No system is perfectly secure, though. We keep information only for as long as the purposes above or legal duties require.

Children

This website is not meant for children under 13. We do not knowingly collect information from them.

Policy Changes

We may update this policy from time to time. The date at the top shows which version is current.

Questions

If you have questions about this policy, email contact@freshdirrect.help.